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Frequently Asked Questions
All orders are shipped from the United Kingdom via trusted delivery partners such as Royal Mail and Evri.
We aim to process all orders within 1 working day. Once dispatched, delivery time will vary depending on the shipping method selected at checkout.
Yes, we ship worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.
Once your order is shipped, you’ll receive a confirmation email with tracking details so you can follow your parcel every step of the way.
We accept returns within 10 days of purchase, provided items are unworn and in original condition. Sale items are non-returnable unless faulty. Please refer to our Returns Policy for full details.
We do not currently offer direct exchanges. If you'd like a different size or style, kindly return the original item and place a new order.
We’re truly sorry! Please contact us at admin@modmod.co.uk within 48 hours of receiving your item, and we’ll make it right.
A detailed size chart is available on each product page to help you choose the best fit. If you're unsure, feel free to reach out for personalised advice.
If your order hasn’t been processed yet, we’ll try our best to assist. Please contact us as soon as possible at admin@modmod.co.uk.
MODMOD does not currently offer pre-orders or customised garments. We aim to keep all listed items ready-to-ship for a seamless experience.